Cancelation Policy for Guests
We wouldn’t wish it to anybody, but what if you find yourself in a situation of canceling an amazing Bali Fun Time experience? We’ll tell you this: what a bummer! But we’ve got you covered, read below for a full image of our cancellation policy.
Canceling confirmed booking: if the booking is canceled by the host you receive 100% refund.
If you choose to cancel the booking as a guest:
- More than 14 days before the experience date: You will be refunded 100% of the total price.
- Less than 14 days before the experience date: The host will be fully paid, you won’t receive a refund.
Booking Requests rejected/withdrawn/expired before confirmation: All bookings on request need to be confirmed by the host within 48 hours. If your booking request is rejected or not confirmed within 48 hours by the host, or when you withdraw the request before confirmation, you will not be charged.
Booking canceled by the host: 100% refund goes back to you!
If you still need to cancel your booking, you can do so from your Dashboard. Go to Dashboard > Orders, to find all your upcoming experiences. Click through to the booking you want to cancel at the bottom, you’ll find a reminder of the experience’s cancellation policy and a button to cancel your booking. The experience’s cancellation policy will determine whether or not you receive a full refund. Please note that your experience is only officially cancelled when you receive an email from us confirming the cancellation and your refund status. If you have any questions or need assistance, please feel free to get in touch with us.